Leasing
UNVEILING THE VERSATILITY AND BENEFITS OF LEASING
"Our rigorous leasing policy; a blueprint for trust and a foundation for peace of mind"
Over the years, we have refined a leasing procedure that relieves you from hands-on participation in the rental of your property. We handle every aspect, including the preparation of the lease and related documents, conducting the move-in and move-in condition inspection report, and managing the lease renewal process.
Our leasing process for market rentals:
- Once applicants qualify, we prepare our comprehensive lease and associated documents. These may include additional addendums covering lawn maintenance, septic tank care, lead paint disclosure, HOA acknowledgment, and a pet agreement.
- A welcome letter, along with these leasing documents, is sent via email for electronic signatures by all financially responsible tenants.
- The welcome letter provides information on the move-in process, utilities, and details about the reservation fee.
- The reservation fee secures the property until possession, encompassing the first full month's rent and administrative fees.
- Tenants are given a 2-day window to sign the lease and deposit the reservation fee. Once these steps are completed, we prepare the rental for move-in.
- All exterior doors are rekeyed (refer to our Maintenance section for more details), and we ensure proper functioning of smoke and carbon monoxide alarms while thoroughly cleaning the home.
- Our inspector conducts a walk-through the day before move-in, generating a comprehensive report on the home's condition, which is then provided to the tenant. This report serves as a reference during move-out for any necessary deductions from the security deposit for tenant-induced damages.
- On move-in day, we collect the security and pet deposit, pro-rated rent, and any additional fees in exchange for handing over the keys to the property.
- Tenants are granted portal access and receive instructions regarding monthly payments and how to submit maintenance requests.
Our lease renewal process for market rents:
- The lease is set to renew automatically, unless the owner provides explicit notice of non-renewal.
- If the lease lacks a specified amount for a rent increase within 90 days of renewal, we will notify the tenant of a potential rent increase, unless the owner opts to maintain the existing rent amount.
Our leasing process for Section 8:
- Once we select a Housing Voucher participant, we receive and sign the Request for Tenancy Approval, then forward it on to the appropriate Housing Authority along with an approval letter.
- We prepare our comprehensive lease and associated documents that will complement the Housing Authority lease and may include additional addendums covering anything from lawn maintenance, septic tank care, lead paint disclosure, to a pet agreement.
- The approval letter, along with the leasing documents, is sent via email for electronic signatures by the HCV participant.
- The approval letter provides information on the move-in process, utilities, security deposit requirements and rent details.
- Tenants are given a 2-day window to sign the lease and once signed, we prepare the rental for the Housing Authority inspection.
- All exterior doors are rekeyed (refer to our Maintenance section for more details), and we ensure proper functioning of smoke and carbon monoxide alarms, ensure the home will pass all safety and sanitary condition, and have the home thoroughly cleaned.
- After the home passes the Housing Authority inspection, our inspector conducts a walk-through generating a comprehensive report on the home's condition, which is then provided to the tenant. This report serves as a reference during move-out for any necessary deductions from the security deposit for tenant-induced damages.
- On move-in day, we collect the security and the tenant’s portion of the rent (if there is pro-rated rent) in exchange for the keys to the property.
- Tenants are granted portal access and receive instructions regarding monthly payments and how to submit maintenance requests.
Our lease renewal process for Section 8:
- Between 90 to 120 days before the lease end date, we apply for a rent increase.
- Upon approval from the Housing Authority, we confirm the tenant's acceptance. Since Section 8 is a work program, tenants are obligated to contribute a portion to the listed rent. If the increased tenant portion poses a hardship, the owner has the option to maintain the current rent for another year. Alternatively, the tenant may choose not to renew the lease and seek a different residence.
- A few weeks prior to lease termination, the Housing Authority conducts an annual inspection. Ahead of this inspection, we perform a pre-check to ensure the home meets the inspection criteria.
- Upon successful inspection, both the Housing Voucher and our lease are renewed for another year.
Property Management Life-Cycle
FOR SECTION 8
“Our attention to detail and excellence in customer service has contributed to our high customer satisfaction rating.”
PREPARE PROPERTY
- Prepare your property to rent
- Provide an estimate of recommended repairs to ensure it will pass the initial HA inspection
- Process HUD paperwork
- Take professional photographs for listings
- Advertise on the MLS plus a multitude of rental websites with a focus on Section 8
- Show property and attend Housing Fairs
QUALIFY TENANTS
- Process online applications
- Review credit, rental history, eviction, background and collections history
- Interview potential tenant
- Perform pet screening if pets are permitted
- Check social media and call references
- Process RTA’s and ensure tenant is ready to move
- Perform pre-inspection and coordinate with HA
WRITE LEASE
- Process HAP and write additional lease
- Write any exhibits and addendums
- Prepare home for move-in
- Perform move-in with photo inspection report
- Collect monies and turn over keys/fobs/codes
- Assist with utilities transfer
FINANCIAL ACTIVITY
- Enable owner and tenant portals for payments, repair requests. lease documents and statements
- Provide a variety of tenant payment methods
- Print/distribute monthly and annual statements
- Direct deposit of Section 8 rent
- Process tenant portion of monthly rent
ONGOING MANAGEMENT
- Perform pre-inspections and coordinate HA annual and random inspections
- Handle maintenance and repairs 24/7
- Enforce the lease and address violations
- Perform drive-by and annual inspections
- Process late notices and evictions
- Submit rent adjusments periodically
- Communicate with HA on regularly
EXIT WALK THROUGH
- Process HA terminations
- Oversee lease terminations and notices
- Schedule and perform move-out
- Document damages against move-in report
- Reconcile security deposit and disbursements
- Collect keys/fobs and change codes
- Re-key exterior door knobs and deadbolts