Maintenance and Repair
A well-maintained home rents quicker, rents for more money, has lower turnover, and in general, has happier tenants! Tenants are given access to our secure on-line portal where all requests are submitted enabling you to view them on your Owner’s portal.
Ensuring the protection and upkeep of your rental investment is our foremost commitment. Unlike many property managers who enlist costly external vendors, particularly during emergencies or after regular hours, we have chosen to employ our own dedicated in-house maintenance team. This decision allows us to prioritize service requests and manage expenses effectively, preventing repair costs from significantly impacting rental profits. As an owner and investor, you will discover that our maintenance costs are more budget-friendly compared to the market standard, accompanied by a high level of customer satisfaction and a service guarantee.
ON-LINE PORTAL FOR REQUESTS
Through our on-line portal, every maintenance and repair request is recorded. When you sign onto your portal, you can view the open repair requests and the status. Every repair invoice appears on your statement and are paid with your repair reserve.
We’ve worked hard to perfect the art of maintenance and repair. Safeguarding and preserving your investment remains our paramount focus.
Benefits to you:
- Quality and guaranteed maintenance and repairs at competitive prices
- 24/7 availability with trip charges or after hour/emergency fees
- Accurate billing to help you track your investment expenses
- Prompt response to protect your property and keep your tenants happy
Connect With Us!
Re-keying Exterior Doors
Our policy is to re-key every exterior door before a new tenant takes possession. Here's why ...
Property Management Life-Cycle
“Our attention to detail and excellence in customer service has contributed to our high customer satisfaction rating.”
PREPARE PROPERTY
- Walk through and document
- Identify potential hazards
- Prepare rental for listing
- Take photos, advertise and show
- Advertise on hundreds of rental websites
QUALIFY TENANTS
- Screen tenants thoroughly
- Screen pets
- Verify all tenant documents
- Collect reservation fees
WRITE LEASE
- Write 18 - 24 month lease
- Write exhibits that protect rental
- Perform move-in walk through
- Prepare inspection report
- Collect monies and turn over keys
FINANCIAL ACTIVITY
- Accept rent payments
- Post Invoices to portals
- Provide On-demand statements
- Direct deposit owner payments
- Address tenant delinquencies
ONGOING MANAGEMENT
- 24/7 repair and maintenance
- Manage lease, renewals, enforcement
- Perform property inspections
- Process evictions
EXIT WALK THROUGH
- Perform move-out walk-through
- Document damages
- Handle security deposit reconciliation
Discover What We Do
AS YOUR PROPERTY MANAGER FOR RESIDENTIAL AND SECTION 8 RENTALS
Rental Statistics
Average Rental Amount | Average Vacancy Rate | |
---|---|---|
Atlanta, GA | $1224 | 6.2% |
Our company | $1285 | 2.5% |